The US construction market is booming. It’s ever more competitive out there — and it’s even tougher for the construction firms to stand out from their competition. Between rising supply costs, changing business trends (at you modular / offsite) , and increasing competition, it’s difficult to pin down exactly what companies who are thriving are doing differently to win more work.
We’ve rounded up some of the primary qualities leading construction firms have in common to spotlight how they navigate today’s construction landscape.
1. They identified and persisted in their vision
A lot of construction companies operate without even identifying a guiding vision. This is challenging as a company grows. It’s difficult to remain focused and consistent on the kind of service and quality you want to deliver without a vision to get you there.
On the other hand, successful construction companies strive to clearly define a vision they can achieve. Maybe they want to be recognized as the most reliable company in the industry, or want to ensure they always deliver on time or even work towards being the most affordable company offering high-quality services. Whatever the vision, it becomes their guiding force for business growth — and reaping the rewards.
2. They explore opportunities through automation and innovation
Great construction companies don’t settle for substandard processes and systems; especially when there are opportunities to improve and streamline what they do through technology. A lot of thriving construction firms now use construction management software (CMS) as a way to track, communicate, and collaborate more efficiently. Doing so means less time spent on administrative tasks and more focus on the creative and strategic aspects of running a construction company. Quite simply, successful construction firms understand the importance of technology for the business — and they seek out ways to integrate it into their current processes.
3. They prioritize the well-being of their employees
It’s very difficult to find reliable employees. When successful construction companies are able to find one or more, they make sure to take care of them. This goes beyond generously compensating them for their time and skills. Great employees want to know they have an opportunity to grow in their chosen career, and their company listens to them and is open to their ideas. Make it a goal that your employees know they are valued.
4. They highlight the importance of customer service
Often, construction companies tend to focus too much on the tasks at hand — sourcing materials, designing structures, ensuring safety — that they forget they’re doing all this for real, live clients.
However, successful construction companies ensure they are delivering exceptional, timely work, as well as developing loyalty with their clients. They take the time to regularly communicate with them and collaborate on new ideas and insight. They essentially work with them, not just for them. This kind of working relationship increases the possibility of future collaborations beyond the current project.
The great thing about these four traits is that they are actionable and can easily be implemented for your own firm. If you want to explore what a CMS can do for your company, give us a call today and see how we can help.